First page, second result- http://www.academia.edu/2538089/Improving_Online_Civility
1,890,000 results
2)Google Search: "online civility"
First Page- https://www.opendemocracy.net/transformation/sally-kohn/dont-feed-trolls-cultivating-civility-online
1,890,000 results
3) Google Search: "solutions to trolling"
First page, first result- http://www.osnews.com/story/25540/Why_People_Troll_and_How_to_Stop_Them/
1,400,000 results
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